Privacy Policy

Our Data and Privacy policy

Who we are:

Whitby Blinds and Shutters LTD, located in Whitby, North Yorkshire, UK

What information is being collected?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; customer login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, address, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How will it be used?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated only.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Why is it being collected?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;
  2. To provide our Users with ongoing customer assistance and technical support;
  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
  5. To comply with any applicable laws and regulations.

Who will your data be shared with?

Your data will only be shared within the company group. It will not be shared with any unrelated third parties.

Our Cookie Policy

We use essential cookies on this website for security, debugging, monitoring, anti-fraud, data analytics, measurement and stability.

We uses cookies for important reasons, such as:

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

How to contact us or make changes

If you don’t want us to process your data anymore or  would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at mike@whitbyblinds.co.uk or talk to us or leave a message on 07974 072352.

 

What People Say

Brilliant Service

Brilliant service from Whitby Blinds- prompt, professional and reliable. We were impressed by Mikes exceptional attention to detail. We are really delighted with the Sail Blinds in our conservatory. Not only do they look stylish, they enable us to use the room every day of the year. Thanks Mike and team. Steve & Lynne, Whitby

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Outstanding

I have used Whitby Blinds and Shutters a number of times both for my own home and for clients properties. Their service is great and the price and quality of both shutters and blinds have been outstanding. Sarah. Sea to Shore Interiors

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Fully recommend

Mike is great to work with, he has a fantastic choice of both blinds and shutters and installation is also totally hassle-free, clean and tidy. Fully recommend his business. Liz A.

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